Welcome to itsreali.com. These Terms and Conditions govern your use of our website and the purchase of our products. By using this website, you agree to be bound by the following terms.
1. General Information
This website is owned and operated by MKZ Enterprises, located in Sharjah, United Arab Emirates. For any queries, you can contact us at:
📧 Email: mkzenterprises@hotmail.com
2. Products and Orders
We specialize in offering high-quality perfumes and fragrances. All products listed are subject to availability and we reserve the right to limit the quantity of items sold.
3. Pricing and Payment
- All prices are listed in AED (United Arab Emirates Dirhams).
- Payment methods available:
• Cash on Delivery (COD)
• Bank Transfer (Details will be provided after placing the order)
4. Shipping and Delivery
- We currently deliver within the United Arab Emirates only.
- Delivery times may vary depending on the location but typically take 2–5 business days.
- Cash on Delivery is only available for select areas.
5. Cancellations and Returns
- Orders can be cancelled within 12 hours of placement by contacting us via email.
- Due to the nature of perfumes and hygiene concerns, returns and exchanges are not accepted unless the product is damaged or incorrect.
- In case of any issue, please contact us within 24 hours of receiving the order.
6. Privacy Policy
We value your privacy. Any personal information collected (such as name, address, email, and phone number) will be used solely for processing your orders and will not be shared with third parties.
7. Limitation of Liability
MKZ Enterprises shall not be liable for any direct or indirect damages arising from the use of this website or from the purchase of our products.
8. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page.
9. Governing Law
These Terms shall be governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of the courts of Sharjah.